In Case of an Emergency
If you have an emergency during our regular clinic hours, please call us to let us know you are on your way in. Depending on the emergency there may be something you can do at home prior to coming in, such as choking and bleeding situations. We also need to make sure we have a veterinarian available to see you upon arrival as there are some days that we at times only have one veterinarian on staff, and if they are currently with another emergency or in surgery we need to make other arrangements. If you are not our client and if we are extremely busy with our owner patients, we may have to refer you to one of the emergency clinics.
If you have an emergency outside of our regular business hours, and you are a client at our clinic, please page our veterinarian on call at: 1-250-413-3883. Locally emergency call is shared with 4 local clinics. The veterinarian on call will see emergencies from closing time until 10pm. After that, they will get referred to WAVES in Langford, or Central Island Veterinary Emergency Hospital in Nanaimo.
*NOTE: With the opening of the amazing emergency hospital WAVES in Langford adding to the two other regional emergency clinics, the local call group we are part of will be referring all after hours emergency calls to the 3 clinics listed below, starting on June 1, 2019.
947 Langford Parkway
Central Island Veterinary Emergency Hospital
6550 Metral Drive, Nanaimo
Central Victoria Veterinary Hospital
760 Roderick Street, Victoria